• How to register as a carer for an adult
  • How to register as a carer for a child
  • Why can't I see my test results?
  • Understanding New Team Invites
  • You’re not registered but you've received an email from us about a new appointment in your patient record
  • Understanding and Managing Your Appointments in PKB
  • The Welcome Message on Your Homepage
  • Navigating your PKB record and the NHS app
  • Creating an NHS Login
  • What is Patients Know Best?
  • Stopping use of Patients Know Best
  • Email notifications
  • Updating your demographics
  • If your security answers aren't accepted when resetting your password
  • I need medical advice
  • Problems registering for Patients Know Best
  • NHS App notifications
  • NHS Login: Matching error
  • How to register if your invitation has expired
  • If you’ve forgotten your password
  • Prescriptions
  • Can't open a letter or document?
  • Contact details for appointment enquiries
  • Can’t log in using NHS Login?
  • Contact details for password enquiries
  • Using Two-Factor Authentication (2FA)
  • Accessibility