When you log in to Patients Know Best, your homepage offers a clear snapshot of your health information. Here’s what you’ll find:

• A welcome message from your healthcare provider (this might be from the organisation that first set up your record).

• Recent updates like new tests, messages, or appointments in your notification panel.

Exploring the Sections of Your PKB Record

PKB’s sections make it easy to find and manage your health data. What’s available depends on your healthcare provider, but you can also add your own information.

• Events & Messages: View messages from your care teams and track consultations.

• Health

  • Diagnoses: See a list of recorded medical conditions.

  • Allergies: Check known allergies and reactions.

  • Symptoms: Log and monitor your symptoms over time.

  • Measurements: Record vitals like blood pressure and weight.

  • Tests: Access test results

  • Imaging: Access X-ray  imaging reports and scan reports (healthcare organisations may not send the image itself to the patient record)

  • Audio & Genetics: Listen to consultations or see genetic results

• Treatments

  • Plans: Access care plans with treatment goals.

  • Medicines: See your prescribed medications and instructions.

  • Library: Find health information shared with you by your provider e.g. leaflets and useful links.

• Diary

  • Journal: Add personal health notes.

  • Appointments: View past and upcoming appointments.

• Files: Upload or access health documents.

• Sharing: Share your health data with other professionals or carers.

Using PKB with the NHS App

Through the NHS App, PKB lets you:

• View messages from specialists and track treatments.

• Manage hospital and healthcare appointments.

• Access care plans, track your health, and record symptoms.

• Share and manage your health information with care teams.

Both PKB and the NHS App work together to give you control and easy access to your health information whenever you need it.