Record contents

Why can't I see my test results?
If you’re unable to see your test results in Patients Know Best (PKB), this guide will help you understand why and what to do next. Finding your test resu...
Fri, 21 Feb, 2025 at 2:11 PM
Can't open a letter or document?
Patients Know Best (PKB) is designed to give you access to important letters and documents from your healthcare provider. If you’re having trouble viewing a...
Wed, 12 Feb, 2025 at 10:43 AM
What information can I see in my record?
The information in your Patients Know Best record comes directly from your healthcare provider. What you see may vary depending on where you receive care an...
Mon, 3 Mar, 2025 at 9:46 AM
Navigating your PKB record and the NHS app
When you log in to Patients Know Best, your homepage offers a clear snapshot of your health information. Here’s what you’ll find: A welcome message from ...
Fri, 28 Feb, 2025 at 3:09 PM