Record contents

Why can't I see my test results?
If you’re unable to see your test results in Patients Know Best (PKB), this guide will help you understand why and what to do next. Finding your test resu...
Fri, 21 Feb, 2025 at 2:11 PM
Can't open a letter or document?
If you're having trouble opening, viewing or reading a letter or document in your Patients Know Best (PKB) record, try the steps below. Try opening ...
Thu, 27 Aug, 2026 at 2:07 PM
What information can I see in my record?
The information available in your Patients Know Best (PKB) record depends on what your healthcare organisation has chosen to share. Use the list below to ...
Thu, 27 Aug, 2026 at 10:41 AM
Prescriptions
We understand how important it is to easily access your regular medications. Currently, the PKB system does not support ordering repeat prescriptions direct...
Sun, 18 May, 2025 at 10:59 AM