At Patients Know Best, we believe that everyone should have equal access to their health information. Our platform is designed with accessibility at its core, ensuring that all patients can navigate and use their records with ease.

Designed for Everyone

We continuously refine our platform through user feedback and have achieved a 98/100 score for Usability and Accessibility from ORCHA. Our dedicated UX team regularly works with patients to improve accessibility and user experience.

Access Anywhere, Anytime

Patients Know Best is browser-based, meaning you can access your records on any device with an internet connection. The platform is optimised for all screen sizes and compatible with modern browsers.

Supporting Accessibility Needs

  • Screen Readers and Speech Recognition: PKB works with popular screen readers, speech recognition tools, and other browser plug-ins.
  • Colour Blind-Friendly Design: We follow RNIB guidelines to ensure our interface is accessible to colour-blind users.
  • Multiple Languages: Core elements of PKB are available in 22 languages, including Welsh, when accessed through the NHS App or browser.