If you've received an invitation to register for Patients Know Best but found that your invitation code has expired, don't worry - you can still access your health record. PKB invitation codes are valid for 10 weeks from when they were issued, but healthcare teams understand that you might not always register within this timeframe.
For patients in England, NHS Trusts recommend registering using NHS Login, which is the quickest and easiest way to gain access to your health record. This article explains the straightforward options available to you for gaining access to your PKB record, even after your initial invitation has expired.
UK REGION
North of England
Calderdale and Huddersfield NHS Foundation Trust | Trust website | https://www.cht.nhs.uk/patients-visitors/patient-portal/patients-know-best |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
East Cheshire NHS Trust | Trust website | https://trust.eastcheshire.nhs.uk/corporate-services/go-digital |
| How to register | If your codes have expired, you can register with NHS login | |
| Harrogate & District NHS Foundation Trust | Trust website | |
| How to register | If your codes have expired, you can register with NHS login | |
Hull University Teaching Hospitals NHS Trust | Trust website | https://www.hey.nhs.uk/pkb/ |
| How to register | If your codes have expired, you can register with NHS login or contact 01482 604444 to request an email invitation | |
| Mid Cheshire Hospitals NHS Foundation Trust | Trust website | https://www.mcht.nhs.uk/patients-and-visitors/my-care-view |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
Mid Yorkshire Hospitals NHS Trust | Trust website | |
| How to register | If your codes have expired, you can register with NHS login or contact 01924 541169 to request an email invitation | |
North Lincolnshire and Goole NHS Foundation Trust | Trust website | https://www.nlg.nhs.uk/patients/pkb/ |
| How to register | If your codes have expired, you can register with NHS login or call 03033 306642 or email [email protected] to request an email invitation | |
| South West Yorkshire Partnership NHS Trust | Trust website | https://www.southwestyorkshire.nhs.uk/service-users-and-carers/patients-know-best/ |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
York and Scarborough Teaching Hospitals NHS Foundation Trust | Trust website | https://www.yorkhospitals.nhs.uk/day-appointments/patients-know-best-appointment-letters-online/ |
| How to register | If your codes have expired, you can register with NHS login or contact 01904 726400 to request an email invitation |
Midlands
| Midlands Partnership NHS Foundation Trust | Trust website | https://www.mpft.nhs.uk/service-users-carers/patients-know-best |
How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
| Sherwood Forest Hospitals Trust | Trust website | https://www.sfh-tr.nhs.uk/for-patients-visitors/nhs-app/ |
How to register | If your codes have expired, you can register with NHS login | |
| University Hospitals of Derby and Burton NHS Foundation Trust | Trust website | https://www.uhdb.nhs.uk/patient-portal/ |
How to register | If your codes have expired, you can register with NHS login or contact 01332 783474 to request an email invitation | |
| University Hospitals of North Midlands NHS Trust | Trust website | https://www.uhnm.nhs.uk/our-services/patients-know-best/ |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation |
London
| Barking, Havering & Redbridge University Hospitals NHS Trust | Trust website | https://www.bhrhospitals.nhs.uk/patients-know-best/ |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
Barts NHS Trust | Trust website | |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
Chelsea and Westminster Hospital NHS Foundation Trust | Trust website | https://www.careinformationexchange-nwl.nhs.uk/ |
| How to register | If your codes have expired, you can register with NHS login | |
Homerton University Hospital NHS Foundation Trust | Trust website | https://www.homerton.nhs.uk/jmc-pkb/ |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
Imperial College Healthcare NHS Trust | Trust website | https://www.careinformationexchange-nwl.nhs.uk/ |
| How to register | If your codes have expired, you can register with NHS login | |
London North West Healthcare Trust | Trust website | |
| How to register | If your codes have expired, you can register with NHS login | |
North East London NHS Foundation Trust | Trust website | https://www.nelft.nhs.uk/patients-know-best/ |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
The Hillingdon Hospitals NHS Foundation Trust | Trust website | https://www.careinformationexchange-nwl.nhs.uk/ |
| How to register | If your codes have expired, you can register with NHS login |
South of England
Dartford and Gravesham NHS Trust | Trust website | https://www.dgt.nhs.uk/patients-and-visitors/outpatients-transformation/pkb |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
| East Sussex Healthcare Trust | Trust website | |
| How to register | If your codes have expired, you can register with NHS login or complete this form to request an email invitation | |
| Essex Partnership University Foundation NHS Trust | Trust website | https://eput.nhs.uk/patient-carer-and-visitor/patients-know-best/ |
| How to register | If your codes have expired, you can register with NHS login | |
Maidstone and Tunbridge Wells NHS Trust | Trust website | https://www.mtw.nhs.uk/patients-visitors/our-patient-portal/ |
| How to register | If your codes have expired, you can register with NHS login | |
Medway NHS Trust | Trust website | https://www.medway.nhs.uk/services/patients-know-best/ |
| How to register | If your codes have expired, you can register with NHS login | |
Mid and South Essex NHS Foundation Trust | Trust website | https://www.mse.nhs.uk/patients-know-best-pkb |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
Queen Victoria Hospital | Trust website | https://onlineservices.qvh.nhs.uk/my-health-and-care-record/ |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation | |
| University Hospitals Sussex NHS Foundation Trust | Trust website | https://www.uhsussex.nhs.uk/patients-and-visitors/records/my-health-care |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation |
Wales
| Swansea Bay University Health Board | Trust website | https://sbuhb.nhs.wales/hospitals/a-z-services/digital-services1/swansea-bay-patient-portal/ |
| How to register | If your codes have expired, you can register with NHS login or contact [email protected] to request an email invitation |