Registration 5

• What is Patients Know Best?
• Creating an NHS Login
• Problems registering for Patients Know Best
• NHS Login: Matching error
• How to register if your invitation has expired

Logging into your record 5

• If you’ve forgotten your password
• If your security answers aren't accepted when resetting your password
• Can’t log in using NHS Login?
• Contact details for password enquiries
• Using Two-Factor Authentication (2FA)

Notifications 2

• Email notifications
• NHS App notifications

Your Account 2

• Updating your demographics
• Stopping use of Patients Know Best