Logging into your record

If you’ve forgotten your password
Here’s how to reset your Patients Know Best (PKB) password and regain access to your record. The easiest way to reset your PKB password is by requesting...
Wed, 29 Jan, 2025 at 1:46 PM
If your security answers aren't accepted when resetting your password
If you’re having trouble resetting your password because the system isn’t accepting your security answers, don’t worry. This guide explains how to troublesh...
Wed, 29 Jan, 2025 at 5:06 PM
Can’t log in using NHS Login?
If you’re having trouble logging in to your Patients Know Best (PKB) account using your NHS login, don’t worry. We’ll guide you through the most common issu...
Wed, 29 Jan, 2025 at 1:36 PM