Can’t log in using NHS Login?

Creating an NHS Login

NHS Login: Matching error

If you’ve forgotten your password

How to register as a carer for a child

Stopping use of Patients Know Best

If your security answers aren't accepted when resetting your password

Problems registering for Patients Know Best

Navigating your PKB record and the NHS app

Why can't I see my test results?

You’re not registered but you've received an email from us about a new appointment in your patient record

Can't open a letter or document?

How to register as a carer for an adult

Understanding and Managing Your Appointments in PKB

Contact details for password enquiries

Updating your demographics

Contact details for appointment enquiries

How to register if your invitation has expired