Appointments

Appointment cancellation or rebooking
Please note: The Patients Know Best support team cannot provide information about your appointments or send appointment letters. If you wish to cancel o...
Tue, 4 Aug, 2026 at 4:39 PM
I've received an appointment but there's no letter in my record
Please note: The Patients Know Best support team cannot provide information about your appointments or send appointment letters. If you’ve received an ap...
Tue, 4 Aug, 2026 at 4:38 PM
You’re not registered but you've received an email from us about a new appointment in your patient record
If you have not registered for a Patients Know Best record but have received an email notification from us, it’s because your healthcare provider has create...
Fri, 28 Feb, 2025 at 11:04 AM
Contact details for appointment enquiries
If you need to cancel, change, or ask about an appointment, the best people to contact are your healthcare provider or the clinical team listed on your appo...
Fri, 17 Jul, 2026 at 9:24 AM
Understanding and Managing Your Appointments in PKB
TABLE OF CONTENTS Finding Your Appointment Information Timeline for Appointment Information Cancelling or Rescheduling Appointments Common Appointment ...
Fri, 28 Feb, 2025 at 11:00 AM