Patients Know Best

Does your code have a hyphen in it? If so, please could you remove it and try again? Some phone providers are adding a hyphen to codes that run over two lin...

If you see the following message:  "Entered value is not a valid email address (e.g.: firstname.lastname@pkb.com)" This means that the for...

As some of the strongest passwords can be made from phrases, we do include spacebar strikes or "spaces" in our passwords. It's easy to ad...

The information in your patient portal is sent directly from your NHS Trust, so if there is a mistake this will be reflected in your medical records.  W...

We are committed to protecting the security and privacy of your medical data. Rest assured that your patient record is secure and we are the only company th...

For your security, we restrict how long the registration codes are valid, we've recently extended their validity though so if you haven't tried al...